At the heart of our Professional Services team is the desire to “make your data smarter!” and to provide reliable Enterprise Level Custom Solutions that fit your requirements. We look at every implementation and every project as an opportunity to help you create a seamless flow of information. From IT management systems to business intelligence to unified communications platforms, we are passionate about delivering solutions that work for you, so that you can focus on the business that matters most.

Customer Support and Training

ESS provides free and knowledgeable support for all of our customers that are on our Service Level Agreements. We work hand-in-hand with each customer to ensure a smooth implementation of every product and custom solution we have developed.

Database Design and Business Intelligence Consulting

ESS offers enterprise-class consulting services for any business in need of database, OLAP cube design and other business intelligence assistance. Whether you'd like assistance with database performance tuning, you’re looking for experience in OLAP cube design and implementation, or you’re in need of more advanced BI solutions, ESS has the expertise to design a custom solution for you.