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 | Thank you for utilizing our immediately support page. Please notice that you are giving our trained technicians access to your computer/server. It is your responsibility to evaluate the potential security issues and by allowing us to connect you give up any rights to hold us responsible for anything. We strongly recommend that you do not connect your production servers to us, rather use staging servers. Also, during the remote support session, you will be in complete control, watching us what we do, and you can disconnect the remote session at any time. | | | | | When you click at the link "Immediate Support", a the executable file will be downloaded to your computer. Once downloaded, you will be presented with the following screen |  | | Click Run to start the Team Viewer Quick Support. |  | | On the next screen you will see the unique ID and password. Please tell us this ID and password. |  | | Upon successful connection, our technician will be able to see your desktop. |
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